Mediation is an institutionalized, confidential and fast process of resolving disputes with the help of a neutral third party, the mediator. At startADR we offer high-standard mediation with mediators certified by the Ministry of Justice and trained in the digital transformation of mediation. We combine the human approach with technological innovation and ensure that each case is treated with respect, expertise and efficiency.

Why choose startADR for mediation?

• We work with certified mediators with many years of experience and expertise
• We provide mediation in person, online or hybrid
• We specialize in all types of civil and commercial disputes, even the most demanding ones (e.g. intellectual property, internet, technology, companies, personal data, sports, etc. as well as more traditional disputes, such as land registry, labor, family and inheritance disputes)
• We ensure strict confidentiality and protection of personal data.
• We offer cost and time savings compared to courts
• We achieve a high success rate

How Mediation works at startADR step by step

1. Expression of interest in mediation
The process begins simply with the submission of a request by one or both parties involved. It can concern any type of civil or commercial dispute, from a disagreement between business partners to a family or land dispute. No prior mediation agreement is required to start the process. startADR can even take on the first approach to the other party with respect and neutrality.

2. Initial contact and preliminary briefing
Our team contacts the interested party to briefly record the details of the case and examine whether the basic conditions for mediation are met. We provide specialized information about the process, its legal framework (Law 4640/2019), the costs, possible durations and advantages. If the dispute is suitable, we begin the steps to formulate an agreement to submit the dispute to mediation.

3. Signing of Mediation Agreement & appointment of mediator
When the parties agree, an agreement to submit the dispute to mediation is drawn up and signed, which includes the terms, duration and designation of the mediator. The mediator is selected either from the Registers of Certified Intermediaries of startADR, or upon proposal of the parties. The choice is based on the nature of the dispute (e.g. technological, family, commercial, medical), the language and the area of activity of the mediator.

4. Conducting the mediation
The session is taking place either remotely (online) via secure videoconference, or live at a mutually agreed location. The parties may participate with their attorneysThe process is confidential, non-binding and flexible, with the aim of reaching a substantive agreement in a short period of time.

5. Agreement and drafting of an executive report
Once the parties reach an agreement, the mediator draws up the Mediation Minutes, which, according to article 8 of law 4640/2019, may become enforceable provided that it is submitted to the competent Single-Member Court of First Instance. This means that it has the same force as a court decision, providing security and a final solution without trial.

Where does startADR Mediation apply?

Mediation is suitable for any dispute private law, where there is room for understanding, maintaining relationships or avoiding time-consuming and expensive legal proceedings. At startADR we apply mediation to a wide range of cases, both traditional as much as modern - digital.

Family disputes

• Custody and communication with children
• Alimony, financial arrangements after divorce or separation
• Division of property / common expenses
• Reconnecting relationships & protecting the interests of minors

Mediation is an ideal option for maintaining understanding and reducing emotional tension.

Cadastral and neighboring disputes

• Real estate claims, foreclosures, usufruct
• Co-ownership or boundary problems
• Registrations and corrections in the Land Registry
• Lease and neighbor disputes

Mediation allows for immediate resolution, with an emphasis on the common interest and the avoidance of long-term legal hassle.

Commercial and contractual disputes

• Suppliers, partners, representatives
• Contract violations, delays, disputes
• Payment problems and breach of agreements
• Intra-company disputes in startups and small and medium-sized businesses

Mediation is an ideal option for maintaining commercial relationships and for controlling the costs of the resolution process.

Differences in partnerships/collaborations

• Conflicts between partners or board members
• Strategy diversification, equity issues
• Management, role or benefit allocation issues
• Decision-making and critical changes (e.g. exits, mergers)

Mediation facilitates the continuation of operations and the avoidance of public conflicts. Partnerships are maintained, as well as the smooth operation of the company.

Labor disputes

• Contract termination / compensation
• Harassment, adverse treatment
• Salary differences or delays
• Exit agreements, compensation, non-compete clauses

Mediation is appropriate for maintaining the company's professional reputation, but also for the smooth departure of the employee.

Intellectual property and technology disputes

• Infringement of intellectual or industrial rights
• Trademarks, domain names, software
• Plagiarism, licensing violation, uses of AI & third-party works
• Differences between creators, owners and users

Specialized mediation in Intellectual Property and Technology Disputes is fast and prevents legal developments with an uncertain outcome.

Disputes related to the internet & personal data

• Content removals, defamatory posts, fake news
• Insults on social media – account removal
• GDPR: processing without consent, leaks, data subject rights
• Negative reviews, blacklisting, right to be forgotten

Mediation contributes to the restoration of relationships and the prevention of recourse to the Ombudsman or courts.

Athletic differences

• Player or coach contracts
• Disputes with managers or sports companies
• Transfers, royalties, bonuses
• Group or disciplinary tensions

Mediation offers flexibility and confidentiality in a space of intense public visibility.

Inheritance and civil disputes

• Distribution of inheritance, disputes between heirs
• Wills, usufruct, claims
• Loans between individuals, family financial relationships

The gentle approach to mediation is particularly useful in settings with a kinship or personal connection.

Frequently Asked Questions (FAQ):

Do you want to resolve a dispute through mediation?

Fill out the following Mediation initiation form now. or contact us to guide you.