Negotiation is the most direct and practical form of dispute resolution, but at the same time the most demanding. At startADR we support individuals and businesses in managing critical negotiations with structured support, communication techniques and legal demarcation. Through specially trained Facilitators, we help you protect your interests and reach sustainable agreements, without conflict or deadlock.

Why trust us in your negotiations?

Negotiation with the help of startADR It is not an informal or haphazard process. It is a structured tool for peaceful dispute resolution, which is increasingly being utilized by individuals and businesses with the aim of preventing conflicts, saving time and ensuring a legally valid solution.

Specialized Facilitators with experience in negotiation and electronic dispute resolution

startADR facilitators have specialized training in conflict management, contract law and negotiation techniquesThey do not take sides, but coordinate the process with objectivity and technical competence.

Negotiation with or without a third party

The procedure can be performed:

• simply with the help of a facilitator that supports both parties in their communication or
• with the involvement of a third party professional negotiator, if deemed necessary
  The model adapts to the difference profile.
  
  

Structured process with goals and phases

The negotiation we support follows specific steps:

1. Analysis of the difference and dynamics of the parties
2. Preparing positions and priorities
3. Coordinated meetings (online or physical)
4. Gradual approach to common solutions
5. Recording an agreement in a minutes or memorandum of understanding
   
   

Hybrid or fully remote process

Negotiation can be done:

• Online (100% digitally) via email, video conference
• Hybrids, with physical and digital meetings
• Asynchronous, if the parties do not want to communicate directly with each other

Ideal for people in different cities or countries, or when there is tension in communication.

Complete confidentiality and absolute discretion

The process is absolutely confidential, without public display or recording. Parties can discuss honestly and safely, knowing that nothing will be used against them in the future.

Legal security and documentation if an agreement is reached, we draw up the relevant minutes or agreement, which can also be incorporated into contracts. Our legal partners ensure that the solution is workable and legally valid for all parties.

When is it beneficial for you to choose negotiation?

Assisted negotiation by startADR is ideal when:

The difference is at an early stage

You can prevent the situation from escalating, avoid expenses, and save the relationship, whether it is professional or personal.

There is a will, but difficulty in communicating

Many differences are due to incomplete or distorted communication. The facilitator bridges the gap and helps the parties talk again in a productive way.

You want an agreement without judicial or other official involvement.

Negotiation is not publicly recorded, does not require a court process and allows you to formulate solutions flexible and tailored to your needs.

Do you need help drafting or renewing an agreement?

Ideal for businesses, partners or relatives who wish to settle financial or practical issues without tension.

There is tension in family, professional or domestic relationships

Disputes between partners, family members, roommates, bosses and employees, or even colleagues can be resolved more smoothly when the process is facilitated by a professional.

Negotiation Support Process by startADR

At startADR we implement a structured and professionally supported negotiation process, to help parties communicate effectively, identify common interests and reach a sustainable agreement.

1. Recording the case and objectives

The interested party (or the parties jointly) submits brief description of the difference, key objectives, preferences regarding communication medium (e.g. online, in person, non-contact) and any sensitive data that needs to be taken into account.

e.g. A small business declares its intention to renegotiate the terms of an old B2B contract with a partner.

2. Definition of Facilitator or intra-company negotiation team

startADR suggests the appropriate facilitator or negotiation coordinator, based on:

• the type of dispute (family, commercial, cultural, etc.),
• the skills required (e.g. technical understanding, language proficiency),
• the language and location of the parties.
  In corporate environments, it may be recommended internal team organization for gradual de-escalation and resolution.

e.g. In an organization with disagreements on the Board of Directors, a facilitator with experience in internal governance issues and internal human resources management is appointed.

3. Analysis of the parties' positions and aspirations

Each party has the opportunity to present his desires, his fears and to focus on his real needsThe facilitator helps to distinguish between positions and interests, while offering technical support and a neutral portrayal of the situation.

e.g. In a separated couple, it sets priorities for residence and communication with the child without legal confrontation.

4. Preparation and participation in meetings

Depending on the level of cooperation, they are planned one or more sessionsThe facilitators:

• set rules of dialogue,
• ensure balance in the discussion,
• help the parties avoid tensions and personal attacks,
• enhance the effectiveness of negotiation.

e.g. Two online sessions are scheduled between two partners who disagree on service pricing.

5️. Recording agreement or failure management and next steps

Once an agreement is reached, this is recorded in writing (in the form of a minutes, memorandum of understanding or private agreement). If no solution is found, proposals are made alternative steps, such as resorting to mediation or startADR arbitration.

e.g. In a negotiation between a supplier and a retailer, an agreement is recorded for a new payment plan in three stages.

Fields of Application of Assisted Negotiation

Facilitated negotiation is ideal for complex, interpersonal or technical disputes, where the ongoing relationship or the privacy are decisive.

Contracts, renewals, clauses, terms of cooperation

• Adjustment of pricing terms
• Add ADR/ODR terms
• Setting delivery or termination clauses
  
  

Family or consensual issues

• Cohabitation arrangements after divorce or separation
• Sharing expenses, use of real estate or movable property
• Intra-family agreements without resorting to courts
  
  

Intra-company disputes

• Conflicts in the Board of Directors or between shareholders
• Redistribution of responsibilities to project teams
• Relationships between executives in startups or family businesses
  
  

B2B services and partnerships

• Pricing or performance disputes
• Delay or modification of deliveries
• New cooperation frameworks between providers and customers
  
  

Cross-border or multicultural affairs

• Relations between parties of different cultures or legal frameworks
• Application of foreign contractual terms
• Using a linguistically sensitive or intercultural approach

Frequently Asked Questions (FAQ):

Do you want help in a critical negotiation?

Fill out the following Negotiation support form now or contact us for an initial, confidential assessment.