{"id":10621,"date":"2025-03-26T16:22:32","date_gmt":"2025-03-26T14:22:32","guid":{"rendered":"https:\/\/startadr.org\/?p=10621"},"modified":"2025-08-29T15:50:45","modified_gmt":"2025-08-29T12:50:45","slug":"masterclass-on-odr-in-travel-tourism-29-03-2025","status":"publish","type":"post","link":"https:\/\/startadr.org\/en\/masterclass-on-odr-in-travel-tourism-29-03-2025\/","title":{"rendered":"Masterclass on ODR in Travel &amp; Tourism"},"content":{"rendered":"<p>Open to ADR\/ODR professionals, this free masterclass will explore the <strong>regulatory landscape, practical challenges, and digital solutions<\/strong> for managing consumer disputes in the travel industry.<\/p>\n\n\n\n<p><strong>Interactive Workshop Includes:<\/strong><br>\u2714 Live demo of the <strong>TravelODR mobile application<\/strong><br>\u2714 Hands-on walkthrough of dispute resolution scenarios<br>\u2714 Exchange of feedback and ideas on ODR practices in consumer protection in the tourism domain<\/p>\n\n\n\n<p><strong>Registration &amp; Participation Details<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Participation is <strong>free.<\/strong><\/li>\n\n\n\n<li><strong>Pre-registration is required.<\/strong> to receive the Zoom link<\/li>\n\n\n\n<li>Sessions will be held <strong>online via Zoom<\/strong><\/li>\n\n\n\n<li>No prior legal or technical knowledge is needed<\/li>\n\n\n\n<li>Required equipment: Internet-connected device with speakers\/headphones; optional camera and microphone for interaction<br><br><br><\/li>\n<\/ul>\n\n\n\n<p><strong>TRAINER<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/startadr.org\/wp-content\/uploads\/2018\/04\/ria-papadimitriou-team-photo-1.jpg\" alt=\"\" class=\"wp-image-9805\" srcset=\"https:\/\/startadr.org\/wp-content\/uploads\/2018\/04\/ria-papadimitriou-team-photo-1.jpg 400w, https:\/\/startadr.org\/wp-content\/uploads\/2018\/04\/ria-papadimitriou-team-photo-1-300x300.jpg 300w, https:\/\/startadr.org\/wp-content\/uploads\/2018\/04\/ria-papadimitriou-team-photo-1-100x100.jpg 100w, https:\/\/startadr.org\/wp-content\/uploads\/2018\/04\/ria-papadimitriou-team-photo-1-150x150.jpg 150w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n<\/div>\n\n\n<p><br><b>Dr. Eleftheria (Ria) Papadimitriou<\/b><\/p>\n\n\n\n<p>Dr. Eleftheria (Ria) Papadimitriou is an adjunct lecturer and postdoctoral researcher at the Law School of Aristotle University of Thessaloniki specializing in Commercial and Economic Law, with a focus on new technologies, digital markets, e-commerce and ADR\/ODR. She is also scientific assistant in the interdisciplinary MSc program ICT \u2013 Law &amp; Policy (<a href=\"https:\/\/ictlaw.web.auth.gr\/index.php\/personnel\/\" target=\"_blank\" rel=\"noopener\">ICT Law \u2013 AUTH<\/a>) and at the \u201cAI &amp; Digital Transformation Law\u201d Lab (<a href=\"https:\/\/dtail.gr\/\" target=\"_blank\" rel=\"noopener\">dtail.gr<\/a>) at the same institution, while also serving as a guest expert at the MA in Digital Transformation at Panteion University (<a href=\"https:\/\/digi-dcl.com\/\" target=\"_blank\" rel=\"noopener\">digi-dcl.com<\/a>). She is an attorney at the Supreme Court of Greece (<a href=\"https:\/\/riapapadimitriou.gr\/\" target=\"_blank\" rel=\"noopener\">Ria Papadimitriou &amp; Associates, Law Firm<\/a>), specializing in Commercial Law (Corporate, Insolvency, Banking, Corporate Governance, FinTech, IP, Consumer Protection, and Digital Services) and IT Law (AI, Cryptocurrencies, Data Protection, Software &amp; Databases, E-Payments, Cybersecurity). She is the Founder and General Director of startADR ( <a href=\"https:\/\/startadr.org\/en\/\" target=\"_blank\" rel=\"noopener\">startadr.org<\/a> ), an EU-recognized Online Dispute Resolution (ODR) provider accredited by the Greek Ministry of Development. She is a certified mediator and mediation trainer (ADRgroup, UK) and ODR system designer.<br><br><br><\/p>\n\n\n\n<p><strong>Duration (Masterclass + Workshop):<\/strong> 2 hours.<br><strong>Cost:<\/strong> Free.<br><strong>Type of Masterclass:<\/strong> Online via Zoom app.<br><strong>Date:<\/strong> Saturday, March 29, 2025<br><strong>Time:<\/strong> 18:00 \u2013 20:00<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pre-registration is required.<\/strong> to receive the Zoom link<\/li>\n\n\n\n<li>Sessions will be held <strong>online via Zoom<\/strong><\/li>\n\n\n\n<li>No prior legal or technical knowledge is needed<\/li>\n\n\n\n<li>Required equipment: Internet-connected device with speakers\/headphones; optional camera and microphone for interaction<br><br><br><\/li>\n<\/ul>\n\n\n\n<p><strong>About TravelODR<\/strong><\/p>\n\n\n\n<p><strong>TravelODR<\/strong> is an EU co-funded project under the call \u201cSMP-CONS-2022-ADR\u201d, implemented solely by <strong>startADR<\/strong>It promotes the <strong>Online Resolution of Travel-Related Consumer Disputes<\/strong>, offering businesses and consumers a simple, fast, and reliable mechanism for managing disputes.<\/p>\n\n\n\n<p><strong>startADR<\/strong> is officially certified and notified to the European Commission as a dispute resolution body, providing trusted and efficient ODR services.<br>To participate in the free masterclass, fill in your name and email in the form below. After registering, you will receive the Zoom ID link and the login instructions in your email.<br><\/p>\n\n\n\n<p class=\"has-text-align-center has-theme-palette-7-background-color has-background\"><strong>THE EVENT IS COMPLETED<\/strong><\/p>\n\n\n\n<p><span style=\"font-size: 12px;\"><a href=\"https:\/\/startadr.org\/wp-content\/uploads\/2025\/03\/eu-co-funded-785457.png\"><img loading=\"lazy\" decoding=\"async\" width=\"183\" height=\"41\" class=\"alignnone wp-image-10623\" src=\"https:\/\/startadr.org\/wp-content\/uploads\/2025\/03\/eu-co-funded-785457.png\" alt=\"\" srcset=\"https:\/\/startadr.org\/wp-content\/uploads\/2025\/03\/eu-co-funded-785457.png 500w, https:\/\/startadr.org\/wp-content\/uploads\/2025\/03\/eu-co-funded-785457-300x67.png 300w\" sizes=\"auto, (max-width: 183px) 100vw, 183px\" \/><\/a>travelODR is an EU co-funded project under the call \u201cSMP-CONS-2022-ADR\u201d.<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Open to ADR\/ODR professionals, this free masterclass will explore the regulatory landscape, practical challenges, and digital solutions for managing consumer disputes in the travel industry. Interactive Workshop Includes:\u2714 Live demo of the TravelODR mobile application\u2714 Hands-on walkthrough of dispute resolution scenarios\u2714 Exchange of feedback and ideas on ODR practices in consumer protection in the tourism...<\/p>","protected":false},"author":1,"featured_media":10626,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[47],"tags":[44,45,46,12,48,43,49,40,29],"class_list":["post-10621","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-masterclass","tag-complaints","tag-consumers","tag-event","tag-odr","tag-online-dispute-resolution","tag-startadr","tag-travel-services","tag-travelodr","tag-webinar"],"taxonomy_info":{"category":[{"value":47,"label":"Masterclass"}],"post_tag":[{"value":44,"label":"complaints"},{"value":45,"label":"consumers"},{"value":46,"label":"event"},{"value":12,"label":"ODR"},{"value":48,"label":"Online Dispute Resolution"},{"value":43,"label":"startADR"},{"value":49,"label":"travel services"},{"value":40,"label":"TravelODR"},{"value":29,"label":"webinar"}]},"featured_image_src_large":["https:\/\/startadr.org\/wp-content\/uploads\/2025\/03\/online-masterclass-travelodr-29-03-2025-874346-1024x536.jpg",1024,536,true],"author_info":{"display_name":"startADR","author_link":"https:\/\/startadr.org\/en\/author\/chris\/"},"comment_info":"","category_info":[{"term_id":47,"name":"Masterclass","slug":"masterclass","term_group":0,"term_taxonomy_id":47,"taxonomy":"category","description":"","parent":0,"count":1,"filter":"raw","cat_ID":47,"category_count":1,"category_description":"","cat_name":"Masterclass","category_nicename":"masterclass","category_parent":0}],"tag_info":[{"term_id":44,"name":"complaints","slug":"complaints","term_group":0,"term_taxonomy_id":44,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw"},{"term_id":45,"name":"consumers","slug":"consumers","term_group":0,"term_taxonomy_id":45,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw"},{"term_id":46,"name":"event","slug":"event","term_group":0,"term_taxonomy_id":46,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw"},{"term_id":12,"name":"ODR","slug":"odr","term_group":0,"term_taxonomy_id":12,"taxonomy":"post_tag","description":"","parent":0,"count":18,"filter":"raw"},{"term_id":48,"name":"Online Dispute Resolution","slug":"online-dispute-resolution","term_group":0,"term_taxonomy_id":48,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw"},{"term_id":43,"name":"startADR","slug":"startadr","term_group":0,"term_taxonomy_id":43,"taxonomy":"post_tag","description":"","parent":0,"count":7,"filter":"raw"},{"term_id":49,"name":"travel services","slug":"travel-services","term_group":0,"term_taxonomy_id":49,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw"},{"term_id":40,"name":"TravelODR","slug":"travelodr","term_group":0,"term_taxonomy_id":40,"taxonomy":"post_tag","description":"","parent":0,"count":7,"filter":"raw"},{"term_id":29,"name":"webinar","slug":"webinar","term_group":0,"term_taxonomy_id":29,"taxonomy":"post_tag","description":"","parent":0,"count":12,"filter":"raw"}],"_links":{"self":[{"href":"https:\/\/startadr.org\/en\/wp-json\/wp\/v2\/posts\/10621","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/startadr.org\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/startadr.org\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/startadr.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/startadr.org\/en\/wp-json\/wp\/v2\/comments?post=10621"}],"version-history":[{"count":10,"href":"https:\/\/startadr.org\/en\/wp-json\/wp\/v2\/posts\/10621\/revisions"}],"predecessor-version":[{"id":10662,"href":"https:\/\/startadr.org\/en\/wp-json\/wp\/v2\/posts\/10621\/revisions\/10662"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/startadr.org\/en\/wp-json\/wp\/v2\/media\/10626"}],"wp:attachment":[{"href":"https:\/\/startadr.org\/en\/wp-json\/wp\/v2\/media?parent=10621"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/startadr.org\/en\/wp-json\/wp\/v2\/categories?post=10621"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/startadr.org\/en\/wp-json\/wp\/v2\/tags?post=10621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}